faithHighway Church Solutions

faithHighway Church Solutions

"You all at faithHighway have been so kind and prompt in assisting Mikado in this process, and I wish to compliment you and express my sincere appreciation."
- Pastor Edlee Mixon, Mikado Baptist Church

Already a customer and have questions?
Please visit the one of the following Support Centers:

Help with your Website

Help with your SermonConnect account
 

Already a customer and have feedback?
We encourage you let us know what you like, any suggestions that you have for improvement, and any constructive criticism by emailing us at
feedback@faithHighway.com.
 

Unlimited Online Support

Our online supportCenter was designed and built for the specific purpose of getting you the answers you need right away.  Whether it is through the vast Knowledgebase, the helpful Troubleshooters, or even the handy Downloads section, we want you to have all you need to make your site a success.  However, not only can you find a wealth of information and helps through the supportCenter, but you can also submit a Ticket to us (much like a service request), which is usually answered right within the same business day!  Also, you will be notified on all progress regarding the Ticket, and we can maintain an accurate history of all Tickets (viewable to both you and faithHighway), thus further enabling us to identify other issues quickly in the future!  Please click on the appropriate support center to the left to access this information.

We are also pleased to announce in addition to our support center and ticket system, we are now offering daily webinars! These webinars cover a variety of subjects including:

 

  • How to get started adding content to your website 
  • How to upload media into Sermon Connect
  • How to setup Outlook for checking email
  • And much more

Simply visit http://faithhighway.webex.com to register or click on the graphic above to see a list of upcoming webinars.

Call-back Phone Support

At faithHighway Support, we are dedicated to answering your questions as quickly as possible. This is why we also offer call-back phone support, should you be unable to access the supportCenter for any reason. By calling in to our Service Center, you can leave a message with our highly trained support staff and a member of the team will return your call with the answers you need within 1 business day.

11525 STONEHOLLOW DRIVE, BLDG B, SUITE 200 AUSTIN, TEXAS 78758
PHONE 877 70-FAITH
FAX 512 366-8484
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