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"We had a couple, who does not attend a church, come to LifePointe for the first time last week. I introduced myself to them and they said, “We feel as though we already know you because we watched online for 5 weeks."
- Pastor Woody Cumbie, LifePointe
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Frequently Asked Questions
And if you have further questions, please call us at 877-703-2484, email faithHighway Church Web Design, or get started with a great church website.
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Questions about websites |
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What can I expect from faithHighway that I will not get with other web site providers?
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Three-fold summary: Extensive Customization, Ongoing Consultations, and Staff Controlled.
Our consultative approach begins where most providers leave off. Our desire is to work with your church to produce a web site that meets the needs of your church in the area of outstanding graphic design, functionality, interactivity, ease of navigation, and easy-to-make changes with text and images. faithHighway provides church web design that not only gives your congregation a reason to come back to your site, but will also provide an immediate impact in your community with a great first impression.
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Does faithHighway help with church content management?
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Yes! With the input of churches and ministries to strengthen their online presence as a ministry tool for reaching the community, faithHighway has added a professional content service solution that follows our research and analysis highlighting 25 points of best practices to excellent web content management. This includes assistance with a search engine optimization (SEO) plan so that users in your area can more easily find your church or ministry. We encourage you to visit our portfolio to see what we can do for your church or ministry or contact us directly for copywriting consultation. You can learn more about Content Managment and SEO services to help you achieve your church website goals here.
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How does a faithHighway web site address a church's needs?
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As the leading provider of custom web solutions for churches and ministries, faithHighway has helped thousands of churches and ministries become a powerful influence and relevant voice in the Information Age by providing relevant church website design and a vast array of tools and features to achieve 3 primary objectives: Outreach, Inreach , and Upreach.
Outreach
Church websites are now the #1 outreach tool in the United States. A professionally designed faithHighway web site will attract more first-time visitors and relevantly engage the community.
Inreach
Living in the Information Age has changed the complexion of the church. An interactive faithHighway website will strengthen communication within the congregation and encourage staff and members.
Upreach
These days, church leadership is becoming more and more reliant upon technology. With all of the proven resources available from faithHighway, pastors and church leaders are much more able to effectively facilitate more ministry and empower people to participate in a healthy church life experience.
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What is the process involved in getting a new web site with faithHighway?
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There are three easy steps to get started with faithHighway:
(1) A Project Clarification Sheet will be sent to you upon receiving a good faith deposit.
(2) We will set a Pre-Production Call, with one of our Pre-Production Specialists and a Graphic Designer. This call sets your vision and purpose for our team.
(3) The skeleton of your web site will be created and uploaded to your temporary domain with place-holder graphics, and you can begin entering your content.
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What if we already have a web site and are happy with our current design?
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No problem. We can add some of our premium outreach tools to your site that is already in existence, such as the award winning media suite, Sermon Connect. Also, we can recreate the look and feel of your church website design on our technology platform.
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How is billing handled for web packages?
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With our web production, there is a one-time set up fee (based on the scope of your project), as well as a monthly ASP fee that includes professional hosting and web application fees. For specific information for your website, one of our Interactive Media Consultants will discuss your specific technology needs and consult with you about a church website design that will best meet the needs of your ministry, community, and overall outreach.
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What if I have a volunteer in my congregation who has designed and/or managed web sites?
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We are not trying to take the place of your volunteers. We realize that volunteers are the backbone of the church, and our goal is to take every one of your leadership and volunteers along with us as we develop a professionally-designed site for your church. By equipping them with our latest technology and tools, they will be able to make changes to text and images easier and quicker than ever before.
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Is it possible to purchase any of the Premium Tools on an individual basis?
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Yes, we do offer all of our Premium Tools, with the exception of the Editing Tool, as stand-alone tools. You can add just one or several of our features to your site to increase the functionality and enhance outreach for your site.
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Will faithHighway advertise on my church web site?
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Absolutely not. We simply ask that you place our small "Created by faithHighway" logo at the bottom of your web site.
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What is the estimated time to get a web site live on the internet?
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We desire to work with your timetable. We know every church has a time frame, and we are able to work with churches and the logistics of their overall church schedule.
Our production turn-around time is normally 6 to 8 weeks for a medium-to-large web site. The production turn-around time can be determined by a church's timely response in getting changes back to us and in providing requested information. We work hand-in-hand with churches to meet their timetable and with church plants to meet their start date.
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Will faithHighway host our web site on your servers?
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Yes. We provide professional web site hosting and a great deal more. Review this short PDF below to learn more about On-Demand Software as the most cost effective, reliable, and scalable solution.
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What kind of technical support will be provided?
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All support is free and ongoing. Our interactive and highly resourceful Support Center is accessible 24/7. We give all of our clients access to our tutorials, knowledge base, troubleshooter, downloads, and online training videos. We also provide the ability to email in and ask questions to our production staff. Visit our Support Center at www.faithhighway.com/support
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What are the keys to a good web site?
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Based on our experience and working with churches of all sizes from all over the country, we have found that the five criteria for a good web site are:
1. Visual Design
The appearance of the site. Good visual design is high quality, appropriate, and relevant for the audience and the message it is supporting. It communicates a visual experience and may even take your breath away. That's why we do not offer cookie-cutter solutions, but each project, regardless of size or scope, is assigned to a professional design team with years of creative experience and ministry passion to bring your vision to life. Visit our Portfolio to see how faithHighway can incorporate your vision into the church website design!
2. Structure and Navigation
Ease of use. This is the framework of a site, the organization of content, the prioritization of information, and the method in which you move through the site. Sites with good structure and navigation are consistent, intuitive and transparent. They allow you to form a mental model of the information provided, where to find things, and what to expect when you click. Good navigation gets you where you want to go quickly and offers easy access to the breadth and depth of the site's content. We will help you accomplish this through the selection of an array of proven themes that are 100% customized with your graphics and an easy-to-use navigation structure, combined with extensive, ongoing consultation through the production process.
3. Interactivity
The way that a site allows you to do something. Good interactivity is more than a rollover or choosing what to click on next; it allows you, as a user, to give and receive. It insists that you participate, not spectate. It's input/output, as in affinity group searches, blogging, e-commerce, message boards and real-time feedback. It is make your own, distribute your own, or speak your mind so others can see, hear or respond. Interactive elements are what separate the Web from other media. With dozens and dozens of features to select from a la carte options, you are not pressed into buying certain packages, but can freely select what you want without having to purchase unnecessary modules. Learn more about these exciting Features and Services here!
4. Functionality
The use of technology on the site. Good functionality means the site works well. It loads quickly, has live links, and any new technology used is functional and relevant for the intended audience. Highly functional sites anticipate the diversity of user requirements from file size, to file format and download speed. Good functionality makes the experience center stage and the technology invisible. Whether managing your media and communications or your church website, you receive unlimited storage, unlimited emails, unlimited files, upload/downloads, interactive forms, floating pages, flexibility with your graphics, even custom development. faithHighway has served thousands through the development of our own proprietary technology and large full-time development team in creating very scalable and secure software solutions specifically for churches and ministries.
5. Content
The information provided on the site. It is not just text, but music, sound, animation, or video - anything that communicates a site's body of knowledge. Good content should be engaging, current, formatted, relevant, and appropriate for the audience. Good content has a voice, a point of view. It may be informative, useful, or funny, but it always leaves you wanting more. With the Editor/Publisher, User Folders, Interactive Calendar, and free ongoing Customer Support, you will be able to share the same success that so many of our clients have over the years with their church websites. Learn more about our Content Setup Services today.
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How do I get started with faithHighway?
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Call 1-877-703-2484 and press 2 and/or click to fill out an Inquiry Form or email directly at weboutreach@faithHighway.com, and one of our Interactive Media Consultants will explain how to get started with faithHighway. We would love to show you some of our tools and features and explain the next step in helping begin your professioanl church website design with faithHighway!
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