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"They offer many of the same features as a church management software package, but built IgniteCRM by designing a collection of features similar to what are considered the “best in class” in relationship management products. I loved the flexibility and customization of layout that they provide, as well as forward thinking features..."
- Steve Hewitt, Editor of Christian Computing Magazine
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igniteCRM: Accelerator for Healthy Church Growth
igniteCRM is a web-based Church Relationship Management system that is an accelerator for church growth. With custom reporting, personal dashboards and activity managers, igniteCRM facilitates groups and volunteers, as well as tracking new visitors, contributions, attendance, and connections. igniteCRM is softwar for churches that is multi-faceted and combines a number of areas into one integrated place.
Empower your leadership to maintain the quality relationships necessary for a healthy church with these robust features to ensure that you keep more first time visitors and engage more member.
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Create an Interactive, Custom Dashboard
Create a personal dashboard using the church database for each staff member and user, allowing them to view and access their recent records, tasks, upcoming events, and recently sent and received emails, as well as monitor key performance indicators of the church.
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Dashboard includes:
- Calendar
- Ministry Metrics
- Recent records
- Tasks
- Upcoming events
- Recently sent
- Received emails
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Manage Church Members and Visitors
Use our church database management system to effectively communicate, organize and reach out to visitors, members and regular attendees.
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Includes ability to:
- Create, add and store complete contact information for each member/visitor with photo
- Link members to families
- Link members to guests/invitees
- Assign attributes and notes to each contact
- Link to and monitor group membership and participation
- Create custom fields, forms and tabs for member and visitor information
- Track attendance and contributions of each member and family
- View and record connection points to make sure no one falls by the wayside
- Record guests and invitees and connect them to the person who brought them
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Manage Activities and Events
Manage all of your personal, church-wide, ministry specific or group events through our activity and events manager. Using the events manager, communicate with staff and members with event, task and call assignments, as well as event reminders for each event.
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Includes ability to:
- Create and view personalized calendars for each user which can display events, tasks, and phone calls
- View your calendar in day, week or month views to access your events in the easiest format
- Create and schedule calls and tasks and attach both staff and members to the call to ensure that no one gets lost in the crowd
- Attach phone numbers to each phone call
- Create events and invite multiple participants to make sure that everyone who is supposed to be there will attend
- Event reminders via email and web
- Check in attendees through the event view from the calendar
- Create custom fields in the church database to measure information relevant to your ministry
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Facilitate Groups with Advanced Group Manager
Facilitate small groups, ministries groups, volunteers, children and youth programs, Sunday school, or any other type of community building group by allowing group leaders to access, organize and communicate information easily, while allowing the church to view, organize and use the data to manage a healthy church community.
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Includes ability to:
- Designate roles for group leaders to manage their group
- Track group member attendance and attributes
- Communicate with groups through calendar invites and email
- Sort and categorize groups
- Match member attributes with groups and volunteer opportunities
- Email congregation and group lists
- Track church attendance
- Manage volunteers
- Check in for group events through group view
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Create and Link Attributes to Members
Create and record attributes for each member to make sure that member and visitors are connected to the right leaders, groups and volunteer opportunities.
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Includes ability to:
- Record information like career, hobbies, skills, interests, spirituality (gifts) and special needs (for children, like allergies or additional instruction)
- Print allergies/additional instruction on children name tags to make it easy for workers to be aware of special needs for children
- Match leaders with members or visitors with similar attributes
- Connect families with groups with similar attributes
- Search attributes to find volunteers with specific skills
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Use Email to Increase Communication
Communicate with staff and congregation through our HTML email system with templates, the ability to add graphics and other changes, and the ability to create unique email list for targeted areas of the church.
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Includes ability to:
- Create an unlimited number of custom HTML emails to send to the church, groups or specific searches
- Use our template system to create email that will pull contact info into the content of the email (ie, dear "contact name")
- Record emails under the message tab of our email system, and attach recorded emails to specific members
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Track Attendance Through Children, Groups and Volunteer Check-In
Track attendance for events, groups, worship services, children programs and volunteer opportunities. Use this check in system to print name tags, as well as help insure the safety of kids with special needs data on their name tag and unique numbers to match with parents during pick-up.
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Includes ability to:
- Check in members through group, event, worship service, children program or volunteer opportunity
- Search for member name, first letter or group to check in
- View and check in entire family with each member if necessary
- Monitor attendance through attendance tab, or through ConnectPoint where connection will be automatically recorded with check-in
- Add and create a new group event under the check-in tab
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Advanced Data Management
Access and organize the data in your church database effectively through searches, reports, custom forms, file management and layered access.
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Includes ability to:
- Create unlimited custom searches
- Create unlimited custom reports
- Layered administration access
- Create custom fields and form layout
- Upload and tag files for easy file management
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Create Unique Roles for Users with Layered Access
Assign specific roles to staff members, group leaders, and volunteers giving them access to all church information or limiting their access to specific functionality.
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Includes ability to:
- Create distinct username and password for each user
- Limit access to gadgets (monitors on dashboard)
- Limit access to contact, events and calendars to all, their own, or none
- Create roles to create, view or delete searches
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Track and Record Contributions
Track and record all contributions in your church by manually recording transaction, scanning checks or accepting online and recurring donations and attaching those donations to the member profile.
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Includes ability to:
- Report on all types of contribution batches and funds
- Processing online donations - available in November
- Check scanning - available in November
- Link to member profile to see full financial history of each individual
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Track and Manage Member Connection Points
Connect people to leaders through ConnectPoint relationship manager that is tied to the church database and tracks how many points of contact a member or visitor gets in a specific week.
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Includes ability to:
- Assign ConnectPoint leader to each member or visitor
- Record connections manually via mobile access - available in November
- Monitor connections automatically through check-in and media
- Monitor connections to close the back door and increase retention
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Additional Features Coming Soon
See some of the exciting features that will be available by the end of the year!
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Some near-term additional component software for churches that include:
- Mobile Access
- PDA Sync
- Personalized Member Dashboard
- Integrated Online Giving
- Check Scanning and ACH Debiting
- Webmail System integration
- Virtual Server Environment
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